Prof. Gamini Gunawardana


Dr. Gamini Gunawardane had his basic education at Ananda College and St. Thomas ‘College (Matara) and completed his initial university education at the University of Ceylon receiving a B.Sc. (First Class) degree and later, at the Vidyodaya University receiving an MBA (Distinction Pass). Thereafter, he proceeded on a Fulbright Scholarship to the prestigious Graduate School of Business at University of Chicago in U.S.A. where he received his MBA and Ph. D. specializing in Operations Research and Operations Management.


Thereafter, Dr. Gunawardane was a professor at University of Zambia (Acting Dean of the Business School), University of Chicago, University of Scranton and California State Universities at Fullerton and Los Angeles. He is recognized as an  international scholar in Service Management, a key subfield of business operations management. He has over twenty five publications in international peer reviewed scholarly journals many of which have been cited by other scholars in their work. He also has extensive management expertise in public organizations and private companies in Sri Lanka and U.S.A.

Dr. Gunawardane has been working with academics and public and private sector managers in Sri Lanka over the past several years on improving Service Management education, training and research in Sri Lanka. His book “Service Management: Concepts, Principles and Applications for Sri Lanka” was published in August 2017. This book is an important component of his efforts to encourage improvement of service management in Sri Lanka. Considering the fact that over sixty percent of Sri Lankan economic activity is in the services sector, his efforts should receive great appreciation.

Thereafter, Dr. Gunawardane, working with academics and public-private sector professionals, was instrumental in forming the Sri Lanka Institute of Service Management in January 2018.