Message from the President

Welcome to SLISM

By Dr. Sunil J Nawaratne

I am honored and excited about the opportunity to serve as the president of SriLanka Institute of service Management  (SLISM).On behalf of the  SLISM Council, I invite you to visit our website and welcome to the only professional organization for service management in SriLanka.  

According to the Central Bank statistics, in 2017 Sri Lanka’s total GDP was Rs.6.3 Trillian ($87.4 Billion) and per capital income was Rs.621,026 $4,073). Out of thissectoral composition of the GDP is Agriculture -6.8%, Industry – 26.9%, Services – 56.7% and Taxes less subsidies on products – 9.6%. This explains the importance of Service Sector of Sri Lanka, but unfortunately there was no Professional Organization to develop the professionals to lead, manage and support this huge service sector.

To fill this gap we initiated the informal discussions with Prof.  period of 2011-15, where I was the Secretary, Ministry of Higher Education. As a result, we managed to initiate the process of forming the Sri Lanka Institute of Service Management (SLISM) in January 2018 and managed to get all the legal formalities and kick-off the official activities in November, 2018 with a slow but steady approach.

Now it’s time to  welcome members, researchers, professionals and academics under the umbrella of SLISM, and make a conducive environment and develop policies & strategies to achieve our long-term Vision, Mission, Goals and Objectives together as a team.

As the President of the SLISM, with our Secretary and Board of Management and Advisory Council, our team would like to invite all the interested parties to rally around us and be with us  to produce effective and efficient service management professionals to develop our nation to the level of developed nation with a per capita income of $12,000 by 2030, as a middle income country today in 2018, with a per capital income of $ 4,073.

I would like to thank & appreciate all the parties and friends who helped us in variousmanner to convert SLISM dream, a reality and we expect the same support,advice and assistance even in the future.

Wishing you all success and Prosperous New Year – 2019.

Dr. Sunil Jayantha Nawaratne


23 rd December, 2018